Privacy Policy

Amen supermarket data privacy policy 

At Amen Supermarket our customers always come first, that is why everything we do is focused on providing excellent customer service and delivering at affordable prices. The information you share with Amen Supermarket allows us to provide the products and services you need and want while giving you the very best shopping experience. And it is an assurance to customers that we respect the trust you place in us and the privacy of the information you share. Part of providing superior customer service includes making sure that we are building a relationship of trust with customers. Our way of doing that is to let you know in a clear, prominent, and easily accessible way how we collect, use, share, and above all protect your personal information. We may change or add to this privacy policy, so we encourage you to review it periodically.

Our Policy outlines:

• Type of information collected.
• How is your information collected?
• How your personal information is used.
• How your information is shared.
• How do you access and update your personal information?

Type of information collected

• Name
• Mailing address
• E-mail address
• Phone (or mobile) number
• Date of birth/Age
• Government identifiers, such as national identification numbers (ID) and driver’s license numbers
• Financial information, such as credit and debit card numbers and claims information.

• Location information, such as geo-location information

• Language Preferences

How is your information collected?

• You Provide It to Us

We collect information that you enter on our digital properties or give us in other ways (e.g. when you contact Amen Supermarket, purchase a product from our e-commerce store).

• Social Media Widgets

Our sites and mobile applications include social media features, such as the Facebook, Instagram, and Twitter widgets. These features may collect information about you such as your IP address and which page you are visiting on our site. We may set a cookie or employ other tracking  technologies to accomplish this.

• Mobile Location Information

If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services or our service providers. For example, precise geo-location can be used to help you find our nearby stores.

How your personal information is used.

We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions and advertising in digital (e.g. mobile app, and other online sites) and social media (e.g., FB, IG TW).

Some examples include:

• To fulfill your order or requests for services and provide customer service
• To create and maintain your account
• To conduct auditing and monitoring of transactions and engagement
• To conduct marketing, personalization, and third-party advertising To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud
• To conduct research and development
• To fulfill our legal function or obligations

How your information is shared.

All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We will not sell or rent your personal information for money. We may share your personal information in limited circumstances, such as to conduct our business, for other companies to offer you and administer your use of co-branded products. We will not share your personal information outside of our corporate family of companies, except in the following circumstances:

• Service Providers
  We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf.

• Products and Services Offered by Other Businesses
  We will sometimes enable other businesses to make their products or services available to our customers. You may purchase products or services from these other businesses at our stores or through our websites or mobile services. When you purchase these products or services, we identify the other business and share with this business personal information related to your purchase of their products and services.

• Legal Requirements and Protection of Our Company and Others
  We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of our customers, our associates, or other persons. Examples include:

• Protecting the health or safety of customers.
• Addressing crimes committed.
• Identifying and addressing fraud or financial risk;

• Advertising Related Activities

We may share aggregated information (Includes things like: device identifier, type of device, IP addresses, cookies and other information associated with your browsing and app usage) with other companies, such as publishers, advertisers, measurement analytics providers, and others. We do not share information that directly identifies you (information such as name or email address) with these companies.

• With Your Consent
  In circumstances other than those described above, we will ask for your affirmative consent before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information for money.

How Do You Access and Update Your Personal Information?

In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:

• If you have created an account with Amen Supermarket you can log in to review and update your account information, including contact, billing, and shipping information.
• Call the privacy information line at +43 676 726 3302 or office@amen-supermarket.at with your current contact information and the personal information you would like to access. We will provide you the personal information requested if reasonably available or will describe the types of personal information we typically collect.